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Shipping policy

DELIVERY INFORMATION

SAVER DELIVERY

We offer Saver delivery of £3.99 for Royal Mail Tracked for all orders under £50. We offer free delivery for orders over £50. Orders will normally arrive between 3-5 working days. This applies only for mainland UK postal addresses. 

Christmas cut-off Saver Delivery last shipping date: 18th December (order by 2pm)

STANDARD DELIVERY

We offer Royal Mail 24 delivery of £4.99. This applies only for mainland UK postal addresses. Orders will normally arrive between 1-3 working days. Orders will need to be submitted before 2pm Mon - Fri. Delivery to the Scottish Highland can take between 3 - 4 working days to arrive.

Christmas cut-off Standard Delivery last shipping date: 19th December (order by 2pm)

EXPRESS DELIVERY

We offer DPD next working day delivery of £7.99. This applies only for mainland UK postal addresses. Orders will normally arrive the next working day. To ensure next working day delivery; orders will need to be submitted before 2pm Mon - Fri. Next day delivery to the Scottish Highland can take between 3 - 4 working days to arrive.

Christmas cut-off Express Delivery last shipping date: 21st December (order by 2pm)

TRACKING ORDERS

As soon as your order is dispatched, you will receive a confirmation email with a tracking number, visit www.royalmail.co.uk or www.dpd.co.uk.

SATURDAY DELIVERIES

Unfortunately, we do not deliver on a Saturday.

TIMING OF ORDERS

We process orders in our warehouse from 9am to 2pm Monday to Friday. Therefore, if your order is placed on a bank holiday, after 2pm, late on a Friday or on the weekend, please expect a small delay. Orders will normally arrive in 2-5 working days. Next day delivery orders will normally arrive between 1-2 working days. Next day delivery to the Scottish Highland and Scottish Islands can take between 3 - 4 working days to arrive.

OUTSIDE UK DELIVERIES 

Delivery to remote areas can take an extra 1-2 days. Local weather conditions can also affect delivery time.

At this time, we ship orders to mainland UK & Scottish Highlands. We are unable to ship to the Channel Islands, EU and BFPO addresses.

BANK HOLIDAY DELIVERY

Over national UK bank holidays delivery will be delayed. Orders will be fulfilled on the next working day and will take 3-5 working days to be delivered.